IT OUTSOURCING

Focus on Growth, Leave IT to Us

As Opensoft Technologies, we pride ourselves in offering flexible service delivery options that meet your company’s needs. We are your strategic IT outsourcing partner made of a team that considers your business needs as important as ours. With the capability to reach out to customers from any area, we provide the best cost-effective tactical measures, coupled with high-skilled experience and expertise that helps organisations achieve their goals.

Types of IT Outsourcing

There are different types of IT outsourcing characteristically defined by where the outsourced work is undertaken. They include:

Multisourcing

this is the term used to describe outsourcing IT processes to multiple vendors so as to diversify the risk in vendor operations.

Benefits of IT Outsourcing

As one focus on the core aspects of growing the company, one also needs to deal with non-core functions effectively. Outsourcing is a tried-and-tested model that is now recognized as a long-term competitive strategy for achieving success. To determine if you need IT Outsourcing services, ask yourself these questions:
  • 1

    Are we operating at optimum costs?

  • 2

    Are we utilizing resources effectively?

  • 3

    Can my resources support new technology and growth?

  • 4

    Is it possible to be more efficient and quicker in handling IT processes?

  • 5

    Is my team well equipped to handle operational expertise or assigned tasks?

The benefits of outsourcing IT services are:

Manage Operational Costs

Undoubtedly, outsourcing IT services helps companies to lower labour costs by leveraging lower rates from outsourced locations.

Cut Down on Infrastructure Investments

Outsourced services help companies to lower infrastructure investments. They outsource the functions of state-of-the-art IT systems, customer service call centres, or even technical helpdesks.

Focus on Other Company Objectives

Outsourcing IT services help the organisation to redirect their focus on other critical business activities. For example, hospitals can outsource IT services such as transcription and medical billing so as to get back to the fundamental concern of providing healthcare.

Ease Technological Migration

Companies are able to migrate to new technologies with minimum downtime and increased productivity when it comes to cloud migration services. With round the clock support services, they are able to ensure your team knows how to use the new technology and ensure your data continues to stay protected until your team becomes familiar with the new technology.

Risk Management

One can guarantee protection in case technical crises. This ensures IT operations are up and running if one is able to mitigate the effects of natural calamities, accidents or unexpected market fluctuations.

Overcome Shortage of Talent

One of the biggest concerns for companies today is the growing lack of talent in the market. With great dependence on cloud in industries across the board, the demand for both highly skilled IT skills has sparked huge demand to remain competitive.

Improve Operation Performance

IT outsourcing keeps getting complex as organisations have to penetrate deeper into the value chains of companies. As standards are raised, outsourcing is an enabler of Business Process Optimization (BPO). Companies are optimising their back office and front office processes. This enables them to handle important responsibilities such as accounting, sales, human resources, or customer relationship management (CRM). Increasing revenue by reducing costs is still paramount to a company's goals. However, companies demand more than just that. Combining IT Outsourcing and BPO enables companies to look for business insight, improve their industry expertise, expand their product/service innovation, and stay focused on continuous improvement.

Manage Operational Costs

Undoubtedly, outsourcing IT services helps companies to lower labour costs by leveraging lower rates from outsourced locations.

Cut Down on Infrastructure Investments

Outsourced services help companies to lower infrastructure investments. They outsource the functions of state-of-the-art IT systems, customer service call centres, or even technical helpdesks.

Focus on Other Company Objectives

Outsourcing IT services help the organisation to redirect their focus on other critical business activities. For example, hospitals can outsource IT services such as transcription and medical billing so as to get back to the fundamental concern of providing healthcare.

Ease Technological Migration

Companies are able to migrate to new technologies with minimum downtime and increased productivity when it comes to cloud migration services. With round the clock support services, they are able to ensure your team knows how to use the new technology and ensure your data continues to stay protected until your team becomes familiar with the new technology.

Risk Management

One can guarantee protection in case technical crises. This ensures IT operations are up and running if one is able to mitigate the effects of natural calamities, accidents or unexpected market fluctuations.

Overcome Shortage of Talent

One of the biggest concerns for companies today is the growing lack of talent in the market. With great dependence on cloud in industries across the board, the demand for both highly skilled IT skills has sparked huge demand to remain competitive.

Improve Operation Performance

IT outsourcing keeps getting complex as organisations have to penetrate deeper into the value chains of companies. As standards are raised, outsourcing is an enabler of Business Process Optimization (BPO). Companies are optimising their back office and front office processes. This enables them to handle important responsibilities such as accounting, sales, human resources, or customer relationship management (CRM).
Increasing revenue by reducing costs is still paramount to a company's goals. However, companies demand more than just that. Combining IT Outsourcing and BPO enables companies to look for business insight, improve their industry expertise, expand their product/service innovation, and stay focused on continuous improvement.

IT Outsourcing – The Remedy for Reliable IT Support

More companies keep including plans to outsource IT support and consultancy. It has now become part of their business model to harness the overwhelming advantages that outsourcing brings to any organisation. Outsourcing companies are now making it part of their solutions to include a wide range of additional services that require great skills, research and expertise. Every business should consider seeking IT outsourcing service providers that provide nothing but world-class services and IT support on a global scale.Opensoft Technologies is at your service! We provide flexible delivery options that meet your company’s needs!
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